Meet the Team
385 Garrisonville Rd Suite #105
Stafford, VA 22554
I have more than 22 years of progressively responsible experience in the residential and commercial real estate industry. As a proven leader and manager of a successful real estate market center in the Stafford/Prince William/Spotsylvania County regions in Virginia. I work closely with all of our agents to maximize their profit share while also earning the highest possible rate of return for our investors that allow us to represent their REO properties. My team and I have outstanding communications skills and demonstrate exceptional customer service skills.
2003 to Present – Realtor, Keller Williams Realty, Fredericksburg and Stafford, VA
Owner of the Stafford market center and REO Division Leader. Built, trained and opened a Keller Williams Realty franchise in 2004 (we house over 115 agents), started a foreclosure REO division in 2007, realtor of the year for 2005 and 2007, ensure the highest level of service for my clients and I train and coach agents around the area on the tools that make us successful in real estate. My team and I rank 4th in our region for production.
2001 to 2003 – Realtor, Coldwell Banker, Fredericksburg, VA
Implemented and managed a management tool that houses over 5,500 contact names for buyer database and 1250 seller database, built a web site wwwCallNancyH.com. Developed a strong web based marketing plan.
1997 to 2001 – Property Manager, Drucker and Falk Property Management, Norfolk, VA
Managed staff 8 employees and 20 contractors, lease up for new construction of property, rent collections for 200 units, maintained the resident files for yearly audits, evictions, posted legal notices, handled resident complaints and concerns, and ensured the highest level of customer service. Implemented a resident retention program.
1985 to 1997 – Property Manager, Charles E. Smith Property Management, Crystal City, VA
Served as a leasing consultant, marketing specialist, leasing manager, assistant property manager, and senior property manager. Managed a staff of 48 employees and hundreds of contractors. Supervised the rehab of old buildings kitchen and bathroom programs, rent collections for 2000 units, maintained the resident files for yearly audits, evictions, posted legal notices, handled resident complaints and concerns, ensured the highest level of customer service.
Education and Training:
Thomas Jefferson High School, Annandale, VA, Graduated 1985.
Numerous classes at Northern Virginia Community College, 1985-1988.
Corporate in-house training courses in real estate sales and management, 1985-2009.
Annual Mega Camp and other national training courses.
Attend a minimum of 4 training courses per month in our corporate offices.
Other annual extended training courses through Mosley, FAAR and Fair Housing.
VAMA, FAMA, NAA, FAAR, VAAR, PWAR and NAAR
Making a difference one client at a time. Offering you the highest level of service and earning you the greatest rate of return on your investment. Call us today at 540-657-1307 or 540-379-5599.